**If you are an individual or family served by the LCBDD, please take our quarterly survey: click here! ***  

** NEW -- FREQUENTLY ASKED QUESTIONS regarding the recent transportation changes! **

TRANSPORTATION CHANGES IN 2011

The Licking County Board of Developmental Disabilities recently changed the way we transport individuals who receive agency services.

For several years, the LCBDD has been working in cooperation with the Licking County Transit Board to provide safe and reliable transportation to a growing number of eligible individuals. Our board pays the Transit Board for the cost of these services.

Over time, the number of people transported by the Transit Board has increased steadily. Currently, they operate six of our nine fixed bus routes and provide transportation to individuals who are employed in the community, as well.

Several months ago, the Transit Board proposed that they provide all of the LCBDD’s fixed bus routes and Community Employment Services transportation. Our Board considered their proposal and decided to accept it. Most  changes already have been phased in, but the contract officially begins January 1, 2011.

Over the last seven months, we have been working with the Transit Board and First Student, the Transit Board’s provider, to prepare them to take on the additional workload.

We have put a great amount of emphasis on staff training and customer service expectations so that the transition is as smooth as possible.

Donna Flack, the LCBDD’s Director of Transportation, will be working with the Transit Board staff to oversee a smooth transition until she retires at the end of March 2011.

The Transit Board also has hired our mechanics, Ken Johnson and David Acheson, and LCBDD secretary Robin Wilson.

We expect that you will continue to receive high-quality, safe and reliable services. Families and providers recently received a brochure (view it here) in   the mail that explains procedures, as well as contact phone numbers and inclement weather policies.

Because our Board will continue to pay the costs associated with transportation, the LCBDD will monitor the services delivered and work closely with the Transit Board and First Student on an ongoing basis.

If you have any questions, please do not hesitate to contact LCBDD Superintendent Nancy Neely at (740) 349-6588. You may also send e-mail feedback to her at: Nancy.Neely@LCountyDD.org.

>> HOME